Manage Disorderly Conduct and Threatening Behaviour (MDCTB)
Course ID: TGS-2019504807
This course is only for the low-wage workers in the PWM-Security Sector. Ever dreamt of being the guardian who stops conflicts before they start? With our MDCTB training, you can! Learn to navigate volatile situations with a cool head and a PWM-aligned approach. Master the art of disorderly conduct management and threat de-escalation, protecting your workplace and those within.
Identify and assess potential threats, taking swift and measured action to defuse them.
Get SSG-funded (up to 70%). Use your credits today and equip yourself with this course.
Communicate with empathy and assertiveness, turning aggression into understanding.
Course Objectives
- Deter threatening behaviour through visible security presence.
- Deal with disorderly/threatening behaviour.
- Prepare for work activities.
Entry Requirements
- Have at least a primary education qualification
- Ability to listen and speak in English at WSQ (ES WSQ) level 4
- Ability to read and write in English at Employability Skill WSQ (ES WSQ) level 4
- Applicants who don't fully meet the entry requirements are encouraged to contact us for an interview to discuss their suitability for the program
Nationality Requirements
- Singapore Citizen
- Singapore Permanent Resident
- Malaysian Citizen with valid work pass
Course Duration
2 DAYS
Mode of Delivery
CLASSROOM
Net Fee
$ 210
Singapore Citizens < 40 Years Old & SPR
SkillsFuture Funding (50%)
$ 105
Fee Payable
$ 105
Singapore Citizens > 40 Years Old
SkillsFuture Funding (70%)
$ 147
Fee Payable
$ 63
Foreigners
$ 210
11 & 12 Apr (Fri & Sat)
14 & 15 May (Wed & Thu)
30 & 31 May (Fri & Sat)
30 & 31 May (Fri & Sat)