- Elective Module
- 2 Days
- 400.00
PWM: Security
Course ID: TGS-2026061799
Crowd and Traffic Management
CCTC
(Conduct Crowd and Traffic Control)
Master essential crowd management and traffic control skills with our SSG-approved WSQ Conduct Crowd and Traffic Control (CCTC) course. Designed for security officers performing event security duties, this comprehensive training equips you with the competencies needed to safely manage crowds and direct traffic at major events, festivals, and high-traffic locations across Singapore.
What is the CCTC course about?
The Conduct Crowd and Traffic Control (CCTC) course is a Workforce Skills Qualifications (WSQ) programme approved by SkillsFuture Singapore (SSG). This competency-based training prepares security personnel to effectively manage crowds and control traffic flow during events such as concerts, festivals, public celebrations, sporting events, and emergency situations.
Why take the CCTC Course?
Career Advancement for Security Officers
Gain the specialist skills required for event security roles and enhance your career prospects within Singapore’s growing security industry. CCTC certification opens opportunities to work at:
- ● Major public events (F1 Race, National Day Parade, New Year countdowns)
- ● Religious and cultural celebrations (Thaipusam, Hari Raya, Chinese New Year festivals)
- ● Construction sites and commercial developments
- ● Shopping malls and transport hubs during peak periods
Government-Recognised WSQ Certification
Upon successful completion, you’ll receive a WSQ Statement of Attainment issued by SkillsFuture Singapore (SSG), a nationally recognised credential valued by employers across the security industry.
Funding Support Available
Eligible Singaporeans and Permanent Residents can enjoy substantial course fee subsidies under SSG funding schemes, making professional upskilling affordable and accessible.
What You'll Learn in the CCTC Course
Core Competencies Covered
Our comprehensive CCTC training programme develops your abilities across four critical areas:
- Prepare Equipment for Crowd and Traffic Control Duties
- Assess and examine equipment readiness and operational condition
- Identify and select appropriate crowd control barriers and traffic cones
- Understand signage requirements and placement strategies
- Conduct pre-deployment equipment checks
- Conduct Crowd Control Operations
- Set up clear demarcation lines using barriers and signage
- Manage crowd entry and exit points effectively
- Screen and monitor crowd behaviour
- Respond professionally to disorderly conduct
- Apply de-escalation techniques
- Coordinate with fellow security officers during crowd surges
- Perform Traffic Control Duties
- Direct vehicular traffic using proper hand signals
- Control vehicle entry and exit at designated checkpoints
- Set up traffic control zones with appropriate signage
- Understand regulatory traffic rules and road safety protocols
- Manage vehicle accidents and traffic-related incidents
- Coordinate with traffic police and emergency services
- Maintain Professional Standards
- Apply workplace safety and health procedures
- Communicate effectively with the public and colleagues
- Document incidents accurately
- Work within legal and regulatory frameworks
Course Delivery
Mode of Delivery
OFFLINE
This course is conducted in a classroom setting, providing an interactive and engaging learning experience.
Course Duration
16 hours
(2 Days)
Breakdown of Fees and Funding
| CCTC (2 DAYS) | Singapore Citizen below 40 years old / Singapore PR /LTVP holders | Singapore Citizen above 40 years old / Singapore PR /LTVP holders | For SME sponsored local employees | |
|---|---|---|---|---|
| Funding Source | For Foreigners | SkillFuture Funding (Baseline) ($) (50% Funding) | SkillFuture Mid-Career Enhanced Subsidy ($) (70% Funding) | SkillFuture Enhanced Training Support for SMEs ($) (70% Funding) |
| Full Course Fee | $ 400 | $ 400 | $ 400 | $ 400 |
| GST (9%) | $ 36.00 | $ 36.00 | $ 36.00 | $ 36.00 |
| Skills Future Funding | - | $ 200.00 | $ 280.00 | $ 280.00 |
| Total Course Fee Payable | $ 436.00 | $ 236.00 | $ 156.00 | $ 156.00 |
Course Funding Eligibility
| Individual Sponsored Trainee | Company Sponsored Trainee |
|---|---|
|
1. Singapore Citizens or Singapore Permanent Residents. 2. From 1 October 2023, all attendance-taking for SkillsFuture Singapore’s (SSG) funded courses must be done digitally via the SingPass App. This applies to both physical and synchronous e-learning courses. 3. Trainee must achieve at least 75% attendance. 4. Trainee must pass all prescribed tests/assessments and attain 100% competency. 5. We reserve the right to claw back the funded amount from trainee if he/she does not meet the eligibility criteria. |
1. Singapore Citizens or Singapore Permanent Residents. 2. From 1 October 2023, all attendance-taking for SkillsFuture Singapore’s (SSG) funded courses must be done digitally via the SingPass App. This applies to both physical and synchronous e-learning courses. 3. Trainee must achieve at least 75% attendance. 4. Trainee must pass all prescribed tests/assessments and attain 100% competency. 5. We reserve the right to claw back the funded amount from trainee if he/she does not meet the eligibility criteria. |
Funding Type
| Individual Sponsored Trainee | Company Sponsored Trainee |
|---|---|
|
Skill Future Credit: Eligible Singapore Citizens can use their Skills Future Credits to offset course fee payable after funding. UTAP: This course is eligible for Union Training Assistance Programme (UTAP). NTUC members can enjoy up to 50% funding (capped at $250 per year) under UTAP. |
Absentee Payroll (AP) Funding: $4.50 per hour, capped at $100,000 per enterprise per calendar year. AP funding will be computed based on the actual number of training hours attended by the trainee. Note: Courses / Modules under Professional Conversion Programme (PCP) will not be eligible for AP funding claim. |
Click Here to view terms & conditions.
Do I need prior experience in crowd or traffic control to take this course?
No prior experience is necessary. The course is designed to equip beginners with foundational skills. However, you must hold a valid PLRD security licence.
How long is the CCTC certification valid?
The WSQ Statement of Attainment does not expire. However, security officers may need to complete refresher training as required by their employers or regulatory updates.
What happens if I fail the assessment?
Learners who do not achieve a ‘Competent’ result may retake the assessment. Please contact our team for further information.
Can foreigners take this course?
Yes, foreigners may enrol, but SSG funding subsidies apply only to Singapore Citizens and Permanent Residents. Foreign participants pay the full course fee.
Is the CCTC course mandatory for security officers?
CCTC is required for security officers performing event security, crowd control, or traffic control duties. Check with your employer regarding specific training requirements under the Progressive Wage Model.
Can I use my SkillsFuture Credit for this course?
Yes, eligible Singaporeans aged 25 and above may use their SkillsFuture Credit to offset course fees, subject to SSG guidelines.
What are the terms and conditions for course registration?
Please click here to view the full Course Registration Terms and Conditions.
Upgrade your traffic control skills now.
Compliance Disclaimer
Funding support is available for eligible Singaporeans and Permanent Residents under SkillsFuture Singapore (SSG) guidelines. Please verify funding eligibility before registration.
Terms & Conditions apply. Click Here.
SCHEDULE
30 & 31 Mar (Mon & Tues)
For Corporate Enquiries
For corporate inquiries, please contact us, and we will respond within one business day.
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