Course Name: Manage Disorderly Conduct & Threatening Behaviour
Course Code: SE-SO-108E-1
Duration of Course: 2 Days (8.5 hrs Training, followed with 2 hrs Assessment)
Course Objectives
This course equips security personnel with the knowledge and skills to prepare for work activities, deter threatening behaviour through visible security presence and deal with disorderly/threatening behaviour.
Course Outcome
On completion of this module, learners shall be able to have the knowledge & application skills to perform the following:
- Prepare for work activities
- Deter threatening behaviour through visible security presence
- Deal with disorderly/threatening behaviour
Pre-requisite Skills & Knowledge
Candidates who signed up for this course MUST meet the following pre-requisites:
- Listen and speak English at a proficiency level equivalent to the Employability Skills System (ESS) Workplace Literacy & Numeracy (WPL) Level 4
- Read and write English at a proficiency level equivalent to the Employability Skills System (ESS) Workplace Literacy & Numeracy (WPL) Level 4
- Manipulate numbers at a proficiency level equivalent to the Employability Skills System (ESS) Workplace Literacy & Numeracy (WPL) Level 4